Frequently Asked Questions
Q: I represent a group of ten or more. How can I reserve?
Please fill in the “Group booking form” on our website.
--
Q: What is the best and most secure way to book?
Book right here on our website for lowest prices and no booking fee. Our system is secure and easy.
--
Q: How can I pay?
We accept cash and these credit cards : Visa and MasterCard. We do not charge extra for card payment.
--
Q: Can I reserve a smoking room?
We do not offer any rooms where smoking is allowed. Our hostel is a 100% smoke free environment.
--
Q: When can I check-in?
Our reception is open 24hours so you can check in at any time you arrive. Our rooms are ready for new arrivals from 4.00 pm.
--
Q: When is check-out?
Check-out is at 11.00 am
--
Q: Do you have luggage storage?
Yes, we sure do. Feel free to use it if you arrive before your room is ready and after you check-out.
--
Q: Is it possible to reserve without a credit card?
Unfortunately we do not accept reservations without a valid credit card.
--
Q: What information and documents will I need when I check in?
Photo ID (passport, National ID)
Driving license
--
Q: Do you have a lock-out?
Our cleaning crew works between 10 am and 5pm but you may have access to the room while they are working.
--
Q: What's the deal with Internet and WiFi?
We provide internet access on shared computers for €1 per 15min, €1.5 per 30min, 2.5 € per 1 hour. We provide Wifi for free.
--
Q: Do you have a kitchen?
Yes, we sure do. You are free to use our kitchen between 11.00 am and _10.30 pm.
--
Q: Can you arrange airport transportation for me?
It would be our pleasure. Upon check-in inform our receptionist and he or she will go over your options.
--
Q: Can you arrange tickets to Disney and other site for me?
Yes :)
--
Q: How can I find you?
From Gare Du Nord : (main entry port into Paris and includes EuroStar and RER from Charles DE GAULLE Airport). Exit the station at Rue Dunkerque. Exit the train station and take a right; walk to the end of Rue de Dunkerque and make a right and you'll quickly find us.
Beware of Rue Rochechouart, we are on Boulevard Rochechouart !
From Charles de Gaulle airport : Take RER B direct to Gare du Nord and follow directions from Gare du Nord.
From Orly airport : Take OrlyVAL (it's a train) to RER B. Take RER B to Gare du Nord. Exit at Gare du Nord and follow directions from Gare du Nord.
From Beauvais airport : Take the Bus to Porte Maillot (where the bus ends). Find Metro line 1 (follow the crowd, short walk). Hop on Metro LINE 1 in the direction of Chateau de Vincennes and go two stops to Charles de Gaulle Etoile. Change to LINE 2 in the direction of NATION. Take LINE 2 to ANVERS, exit, and voilà you are at LE REGENT. The metro is easy and quick so don't worry :)
--
Q: I could not book a place with you. Which other hotels / hostels do you recommend?
We are a member of HipHopHostels which is a group hostels and hotels that are fully owned by the same proprietors. We invite you to look at our other offerings at www.hiphophostels.com or on facebook. You will see that each hostel is unique in that it offers a different atmosphere, room configuration and facilities; however, all of our hostels and hotels are the same because they all offer excellent value for the money and are located in convenient and interesting locations throughout Paris.
--
Q: What is a hostel?
Hostels provide the option to rent out single beds in shared rooms as opposed to having to rent an entire room. Traditionally hostels have been the accommodation of choice for travelers who are looking to meet others from all over the world and stay on budget.
--
Q: But you say that you are a budget hotel and hostel?
Yes, we offer the option to rent private rooms with ensuite toilets (budget hotel) and single beds in shared rooms.
--
Q: Your prices seem expensive, why?
Paris can be a pretty pricy place. Our prices are well below average compared to other hotels in Paris. However, our rates may be more or less expensive than hostels in other cities.
--
Q: What are the best restaurants and bars nearby?
There are heaps of bistros, pubs and restaurants near our hostel. We try our best to keep up with which ones our guests like the most. Our receptionists will be available to help you find what you are looking for. In the meantime, "Like" our facebook page where we post info about the places in Paris and around our neighborhood.
--
Q: It seems like it would be fun to work in a hostel, how can I get a job here?
Yes, working in a hostel and meeting people from all over the world is fun. We are always looking for fun, laid-back people who want to help travelers have a great experience with us and get the most out of their visit to Paris. If you are interested in joining our team then fill the "Job form" on our website. If your qualifications and availability match what we need we will contact you for an interview.
